jollibet Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using the jollibet online casino platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms"), as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree to these Terms, you must not use the Service.

jollibet reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account and use the jollibet Service. By registering, you represent and warrant that you meet this age requirement. jollibet reserves the right to request proof of age at any time, and failure to provide such proof may result in account suspension or closure.

2.2 Jurisdiction

The Service is intended for use by residents of the Philippines. You must be physically located in the Philippines at the time of registration and gameplay. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations in your jurisdiction. jollibet does not accept players from jurisdictions where online gambling is prohibited.

2.3 Account Registration

To use the Service, you must create an account by providing accurate, complete, and current information, including your full name, date of birth, email address, phone number, and payment details. You agree to:

• Provide truthful and accurate information during registration.
• Maintain only one account per person. Multiple accounts are strictly prohibited.
• Keep your login credentials confidential and not share them with any third party.
• Notify jollibet immediately if you suspect unauthorized access to your account.

jollibet reserves the right to verify your identity at any time and may request supporting documents such as a government-issued ID, proof of address, or payment verification. Failure to provide requested documents may result in account suspension or closure.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. jollibet will not be liable for any loss or damage arising from your failure to protect your account information.

If you believe your account has been compromised, you must notify jollibet immediately via live chat or email at support@jollibet.app. jollibet will investigate and take appropriate action, which may include temporarily suspending your account.

4. Deposits and Withdrawals

4.1 Deposits

jollibet accepts deposits via GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment methods. The minimum deposit amount is ₱100. All deposits are processed instantly, and funds will be credited to your account balance immediately upon successful transaction.

You agree that all deposits are made voluntarily and for the purpose of wagering on the Service. jollibet does not accept deposits from third parties. All payment methods used must be registered in your name.

4.2 Withdrawals

You may request a withdrawal of your account balance at any time, subject to the following conditions:

• Your account must be fully verified with valid identification documents.
• You must meet any applicable wagering requirements associated with bonuses or promotions.
• Withdrawals must be made to the same payment method used for deposits, unless otherwise approved by jollibet.
• The minimum withdrawal amount is ₱200.

Most withdrawals to GCash and PayMaya are processed within 10 minutes. Bank transfers may take 1-3 business days depending on your bank's processing time. jollibet reserves the right to delay or decline withdrawal requests if fraud, money laundering, or violation of these Terms is suspected.

4.3 Fees

jollibet does not charge fees for deposits or withdrawals. However, your payment provider (bank, GCash, PayMaya, etc.) may impose transaction fees. You are responsible for any such fees.

5. Bonuses and Promotions

jollibet offers various bonuses, promotions, and loyalty rewards to players. All bonuses are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are provided at the time of the promotion and must be read carefully before accepting any bonus.

By accepting a bonus, you agree to comply with all associated terms. Failure to meet wagering requirements or violation of bonus terms may result in forfeiture of the bonus and any winnings derived from it. jollibet reserves the right to cancel, modify, or withdraw any promotion at any time without prior notice.

Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, colluding with other players, or using automated systems, is strictly prohibited and may result in account closure and forfeiture of funds.

6. Gameplay and Betting Rules

6.1 Fair Play

All games on the jollibet platform use certified random number generation (RNG) technology to ensure fair and unbiased outcomes. jollibet does not manipulate game results, and all outcomes are determined randomly.

6.2 Betting Limits

Each game has minimum and maximum bet limits, which are displayed within the game interface. jollibet reserves the right to adjust these limits at any time. You agree to comply with all betting limits and game rules.

6.3 Game Malfunctions

In the event of a game malfunction, software error, or technical issue, all affected bets and payouts will be void. jollibet will investigate the issue and, if appropriate, refund affected bets to your account balance. jollibet is not liable for any losses resulting from technical malfunctions beyond our control.

6.4 Prohibited Activities

The following activities are strictly prohibited and may result in account suspension, closure, and forfeiture of funds:

• Using automated betting systems, bots, or third-party software to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or exploit bonuses.
• Engaging in fraudulent activity, including chargebacks, payment disputes, or use of stolen payment methods.
• Creating multiple accounts to circumvent betting limits or claim multiple bonuses.
• Using the Service for money laundering or other illegal purposes.

7. Responsible Gaming

jollibet is committed to promoting responsible gaming and providing a safe environment for all players. We encourage you to gamble responsibly and within your means. Gambling should be treated as entertainment, not as a source of income.

jollibet provides the following responsible gaming tools, accessible from your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Limits: Set time limits to manage how long you play in a single session.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Service if you feel you need a break.
• Reality Checks: Receive periodic reminders of how long you have been playing.

If you or someone you know has a gambling problem, please seek help through PAGCOR's responsible gaming support resources or contact a professional counseling service. jollibet supports responsible gaming initiatives and will assist players who request self-exclusion or account closure.

8. Intellectual Property

All content on the jollibet platform, including but not limited to text, graphics, logos, images, software, and game designs, is the property of jollibet or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from any content on the Service without prior written permission from jollibet.

9. Privacy and Data Protection

jollibet is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

jollibet uses industry-standard SSL encryption to protect your data during transmission and storage. We do not share your personal information with third parties except as required by law or as necessary to provide the Service (e.g., payment processors).

10. Limitation of Liability

To the fullest extent permitted by law, jollibet and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Service, including but not limited to:

• Loss of funds or winnings due to technical malfunctions, software errors, or connectivity issues.
• Unauthorized access to your account resulting from your failure to protect your login credentials.
• Delays or failures in processing deposits or withdrawals due to third-party payment provider issues.
• Any losses resulting from your violation of these Terms or applicable laws.

Your use of the Service is at your own risk. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

11. Indemnification

You agree to indemnify, defend, and hold harmless jollibet and its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms or any applicable laws.
• Your use or misuse of the Service.
• Your breach of any third-party rights, including intellectual property rights.
• Any fraudulent or illegal activity conducted through your account.

12. Account Suspension and Termination

jollibet reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any applicable laws.
• Fraudulent activity, including use of stolen payment methods or chargebacks.
• Bonus abuse or creation of multiple accounts.
• Failure to provide requested verification documents.
• Abusive or threatening behavior toward jollibet staff or other players.

Upon account termination, any remaining balance in your account will be forfeited if the termination is due to a violation of these Terms. If your account is closed in good standing, you may request a withdrawal of your remaining balance, subject to verification and wagering requirements.

13. Dispute Resolution

If you have a complaint or dispute regarding the Service, please contact our customer support team via live chat or email at support@jollibet.app. We will make every effort to resolve the issue promptly and fairly.

If a dispute cannot be resolved through customer support, you agree to submit the dispute to binding arbitration in accordance with the laws of the Philippines. Any arbitration proceedings will be conducted in English and will take place in Metro Manila, Philippines.

14. Governing Law

These Terms and your use of the Service are governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal action or proceeding arising from these Terms or your use of the Service shall be brought exclusively in the courts of Metro Manila, Philippines.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and jollibet regarding your use of the Service and supersede all prior agreements, understandings, and representations.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us:

• Email: support@jollibet.app
• Live Chat: Available 24/7 on the jollibet platform
• Customer Support: Our Filipino support team is available around the clock to assist you.

By using the jollibet Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing jollibet as your trusted online casino platform in the Philippines.